Shipping policy
Shipping Policy
Processing Time All orders are processed within 1-3 business days. Orders are not processed or shipped on weekends or holidays.
Shipping Rates & Delivery Estimates We offer international shipping to the United States and other countries. Shipping charges are calculated at checkout based on your location and selected shipping method.
- Expedited International Shipping: 7-15 business days
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 2-3 business days for tracking information to update.
Customs & Duties Any customs fees, import duties, or taxes incurred on international orders will be borne by us.We are not responsible for delays caused by customs.
Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us at lantuzai@gmail.com within 7 days of the expected delivery date.