Frequently Asked Questions

Please take a look at the sections below to find the answers you’re looking for. If you can’t find what you’re looking for or have additional questions, please don’t hesitate to contact us. We’re always here to help!

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Frequently asked questions

What is the return policy?

We accept returns within 14 days of delievered. To start a return, visit our Returns page and follow the steps. If anything’s unclear, just reach out—we’re happy to help.

How do I track my order?

Once your order ships, we’ll send a tracking number to your email. To track it, head to our website, click “Track My Order,” enter your number, and you’ll see where your salty package is and when it’ll arrive. Didn’t get an email? Check your spam folder or contact us—we’ll help right away.

How do I care for this product?

Care instructions are included on each product page in the “Details” section. Follow them to keep your item in top shape for the long haul.

How can I contact customer service?

Email us anytime at lantuzai@gmail,com. Our friendly support team is ready to help with anything you need.

What are your business hours?

We’re available Monday through Sunday, 9:00am to 6:00pm EST. Drop us a line and we’ll get back to you as soon as possible during those hours.